Minnesota’s 988 crisis centers have handled more than 370,000 calls, texts and chats since the national mental-health lifeline launched in July 2022, according to the Minnesota Department of Health.
Use has increased each year. The state recorded about 25,000 contacts during the program’s first six months and about 83,000 during the first half of 2026.
The free, confidential service operates 24 hours a day for people experiencing emotional distress, suicidal thoughts or other mental-health concerns. Minnesotans can call or text 988 or use online chat at 988lifeline.org. Spanish-language support is available by pressing 2 when calling or texting “Ayuda.” Interpreters can assist in more than 200 languages.
Minnesota funds in-state 988 centers so callers can reach specialists familiar with local resources. Counselors listen, help reduce immediate danger, develop safety plans and connect people with community services.
The Legislature and Gov. Tim Walz approved state funding in 2023 as demand grew. The service is part of Minnesota’s broader suicide-prevention plan, which emphasizes early support, crisis response and assistance after a suicide loss.
Minnesota’s age-adjusted suicide rate reached 14.8 deaths per 100,000 residents in 2022, representing 860 deaths. The rate declined in 2023 and 2024, then rose slightly in 2025 while remaining below the 2022 high, according to the department.
The state is repeating a public-awareness campaign that includes videos featuring Minnesota crisis specialists and advocates. Health officials say many residents still do not know about 988 or hesitate to use it.
Anyone facing an immediate emotional or mental-health crisis can call or text 988. People in immediate physical danger should call 911.
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