Public Internet Access Restored at St. Paul Public Library and Parks and Recreation Facilities
Public internet access has been restored at all St. Paul Public Library locations and recreation centers as the city continues its system recovery.
On July 25, the city initiated a full system shutdown in response to a digital security incident. Although the incident didn’t compromise public internet access, the city paused the service as a precaution to prevent any potential pathway between public use and internal systems.
City staff restored systems, including public internet access, after they thoroughly tested, validated and secured them with modern safeguards. The restored service ensures residents can once again rely on free internet access for work, school, and daily life.
In addition to restoring public internet access, the city has restored many core systems that residents and staff use daily. On September 17, the city launched PAULIE, St. Paul’s new permitting and licensing platform. The city also restored key tools including financial and payment platforms, geographic information systems, phones and email, legislative and public meeting systems and core library systems. Together, these restorations reflect steady progress in strengthening operations and ensuring reliable service delivery.
Public computers and printing services are available now at every library location. Access to public internet is taking place at other city facilities as recovery efforts continue. For FAQs with best practices for safe browsing habits and ongoing updates, visit stpaul.gov/digitalsecurityincident.